Step into Excellence / Mahadev Group.

Privacy Policy

At **Simpolo Experience Centre / Mahadev Group**, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This policy outlines our practices concerning the collection, use, and protection of your data.

1. Information Collection

We collect personal information that you willingly provide to us when you engage with our website, such as filling out inquiry forms, requesting appointments, or interacting with us at our physical centre. This may include your name, contact details (email address, phone number), and details pertaining to your design project or interests. We also collect non-personal data, such as website usage analytics, to continually enhance our services and online experience.

2. Use of Information

• To respond to your specific inquiries, provide detailed product information, and offer personalized design consultations.
• To manage appointment bookings and facilitate your visit to the Experience Centre.
• To send you updates, exclusive offers, event invitations, and relevant news about Simpolo products and services, **strictly with your explicit consent** obtained via the opt-in checkbox on our forms.
• For internal analysis and research aimed at improving our product range, enhancing the visitor experience, and optimizing our services.
• To comply with legal obligations and enforce our terms and conditions.

3. Data Security

Simpolo Experience Centre implements robust security measures, including advanced technical, administrative, and physical safeguards, to protect your personal information from unauthorized access, accidental loss, disclosure, alteration, or destruction. We regularly review and update our security practices to maintain a high level of data protection.

4. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties for their independent marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our business (e.g., website hosting, CRM platforms, analytics providers), provided these parties are bound by strict confidentiality agreements and adhere to relevant data protection standards. We may also disclose information if required by law or to protect our legal rights.

Terms and Conditions

By accessing and utilizing the **Simpolo Experience Centre** website and interacting with our services, you agree to abide by the following terms and conditions.

1. Information Accuracy and Updates

All product details, images, specifications, and content on this website are provided for general informational and illustrative purposes. While we strive for accuracy, variations in color, texture, and size may occur due to photography, screen settings, or manufacturing processes. Product availability and features are subject to change without prior notice. For precise details, current stock, and to experience the true representation of our products, a visit to our Andheri Experience Centre is recommended.

2. Appointments and Consultations

Appointments requested through the website are subject to confirmation by the Simpolo Experience Centre team. While we endeavor to accommodate your preferred time, final scheduling depends on consultant availability. Consultations provided are for guidance and inspiration; final product selections and project specifications are the responsibility of the client and their appointed professionals (architects, designers, contractors).

3. Intellectual Property

All content displayed on the Simpolo Experience Centre website, including but not limited to text, graphics, logos, images, product designs, and brand trademarks, is the exclusive intellectual property of Simpolo or its licensors. Unauthorized reproduction, distribution, modification, or commercial exploitation of any materials from this site without explicit prior written consent is strictly prohibited.

4. Limitation of Liability

Simpolo Experience Centre shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to, use of, or inability to use this website or our services, except where explicitly provided in a formal agreement. We do not guarantee uninterrupted or error-free access to the website.

5. Third-Party Links

This website may contain links to third-party websites for your convenience. Simpolo Experience Centre is not responsible for the content, privacy practices, or terms and conditions of these external sites. We encourage you to review the policies of any third-party sites you visit.

6. Governing Law and Jurisdiction

These terms and conditions are governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms or your engagement with the Simpolo Experience Centre shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

7. Amendments to Terms

Simpolo Experience Centre reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page and become effective immediately upon posting. Your continued use of the website after such modifications signifies your acceptance of the revised terms.